Website Privacy Policy
Last updated October 2, 2026.
In brief
Here is what you need to know, in a few lines.
- We collect only what we need to reply to you, schedule a meeting or review your application.
- We do not sell, rent or trade any personal information.
- Website analytics stay off until you accept them.
- You receive the newsletter only if you asked for it, and every issue contains an unsubscribe link.
- Our tools store your information outside Quebec. The section "Where your information is stored" says which ones and how they are governed.
Who is responsible for your information
Laroche 360 inc. is responsible for the personal information collected through its website and in the course of the activities described here.
The person in charge of the protection of personal information at Laroche 360 is Roxanne Dubé, President. You can reach her at questions@laroche360.ca. Requests for access or correction, and any question about this policy, go to that address.
Who this policy applies to
It applies to the information we collect:
- when you visit our website;
- when you write to us or book a meeting with us;
- when you apply to join our team;
- when you subscribe to our newsletter;
- when your organization does business with us, for the contact details of the people we work with.
It does not apply to information we receive in the course of a client engagement, for example about a client organization’s employees or candidates. That information is governed by the agreement with that organization.
If you’re responding to a survey Laroche 360 is running for your organization, its privacy policy is available in the survey tool itself.
What we collect, and why
Depending on what you do, we collect the following information, and only that.
| Situation | What we collect | Why |
|---|---|---|
| You write to us | Your name, your email address, your phone number and company name if you provide them, your current priority and your message. | To reply to you and follow up on your request. |
| You book a meeting | Your name, your email address, the time you choose and, if you add any, your notes. | To schedule the meeting and send you the invitation. |
| You apply | Your name, your email address, your phone number if you provide it, what interests you, your résumé and your message. | To review your application and reply to you. |
| You browse the site | The pages viewed, where the visit came from and the type of device, only if you accept analytics. | To understand how the site is used and improve it. |
| You subscribe to the newsletter | Your email address, and the date and means of your consent. | To send you the newsletter and be able to show that you asked for it. |
| You do business with us | The business contact details of the people we work with and the history of our exchanges. | To do the agreed work, follow up on it and invoice it. |
We collect this information directly from you. When a field is optional, the form says so.
What we don’t do
- We do not sell, rent or trade any information.
- We do no advertising profiling and no targeted advertising.
- No automated decision is made about you.
- Writing to us does not subscribe you to the newsletter. Only your own sign-up, in the field provided for that purpose, does.
- In an application, we never ask for a photo, a date of birth or a social insurance number. There is no need to include them in your résumé.
Applications
Your application is read only by the Laroche 360 team. We reply in every case.
If it is not selected, we delete it at the end of the process. If you agreed, in the form, that we keep it for other positions, we keep it for twelve months. You can ask us to delete it sooner, at any time, at questions@laroche360.ca.
The newsletter
You receive it only if you asked for it, by entering your email address yourself in the field provided for that purpose on our website.
Every issue states that it comes from Laroche 360, gives our mailing address and contains a one-click unsubscribe link. Your unsubscription takes effect without delay, and at the latest within the ten business days set by law.
We keep proof of your consent: the date and means of your sign-up, and the wording of the form at that time.
Our sending tool measures whether the newsletter is opened and which links are clicked. This data is used only to learn which topics interest our readers. It is never sold or shared.
Cookies and trackers
A cookie is a small file that the site places in your browser. We use two types.
Essential cookies
They make the site work and do not require your consent: the session, the language you chose, your time zone and the record of your cookie choice. They are not used to track you.
They make the site work and do not require your consent: the session, the language you chose, your time zone, the record of your cookie choice and the fact that you have already seen the newsletter invitation. They are not used to track you.
Analytics
Google Analytics tells us which pages are viewed, where visits come from and what type of device is used. It is off by default and only turns on if you accept it. The data is processed by Google, outside Quebec, and kept for 14 months.
Changing your mind
The "Cookie settings" link at the bottom of every page lets you change your choice at any time.
Who can see what
At Laroche 360, access is limited to the team
Your messages and applications are read only by the Laroche 360 team.
Our service providers
Two providers host our tools. They process your information on our behalf, following our instructions, with no right to use it for their own purposes. Their role is described in the next section.
Other cases
We do not share your information with anyone else, unless you consent or the law requires it.
Where your information is stored
Our tools are hosted by two providers, both outside Quebec.
| Provider | What it hosts | Where |
|---|---|---|
| Odoo | The website and the contact and application forms. | In France. Backup copies are also kept in the Netherlands and Sweden. |
| Odoo | The website, the contact and application forms, and the newsletter. | In France. Backup copies are also kept in the Netherlands and Sweden. |
| Our email, calendar, documents and the website analytics. | In the United States and elsewhere in the world. |
Before entrusting personal information to a provider located outside Quebec, we assess in writing, as the law requires, whether it will be adequately protected there. We have done so for both providers, and a written agreement governs each of them.
How long we keep it
We keep your information for as long as needed for the purposes for which it was collected, then we destroy it.
| Information | Period |
|---|---|
| A message or a meeting with no follow-up | 2 years after the last exchange. |
| An application | Until the end of the process, or 12 months if you agreed that we keep it for other positions. |
| Our clients’ contact details and the history of our exchanges | The length of the business relationship, then 6 years for our tax obligations. |
| Newsletter subscription | Until you unsubscribe. Proof of your consent is kept for 3 more years. |
| Analytics data | 14 months. |
On request, we will tell you how long each piece of information is kept.
How we protect it
- Only the Laroche 360 team has access to our tools.
- Exchanges between your browser and the site are encrypted.
- We keep a register of confidentiality incidents.
Your rights
- Access your information. You can ask what information we hold about you and receive a copy of it.
- Have it corrected. If information is inaccurate, incomplete or ambiguous, you can ask that it be corrected.
- Withdraw your consent. At any time, for example to have your application deleted.
- Withdraw your consent. At any time, for example to unsubscribe from the newsletter or have your application deleted.
- Receive it in a common format. You can ask for a copy of the information you provided to us, in a structured, commonly used technological format, for yourself or for a person you designate.
- File a complaint. If you believe we have not respected your rights, you can contact the Commission d’accès à l’information du Québec.
To exercise any of these rights, write to questions@laroche360.ca. We reply within thirty days of receiving your request, as the law requires. We may need to verify your identity before acting on it, so that your information is not disclosed to someone else.
If you wish to make a complaint about how we handle your information, write to questions@laroche360.ca. We acknowledge it, look into the situation and reply in writing within thirty days.
If an incident occurs
We record every confidentiality incident in a register. If it presents a risk of serious injury, we also notify the people concerned and the Commission d’accès à l’information.
Changes to this policy
This policy is updated when the way we work changes. The update date appears at the top of the page, and it identifies the version in effect.
Contact us
Laroche 360 inc.
Roxanne Dubé, President, person in charge of the protection of personal information